Terms of sale

Starting text, to be reviewed by a professional before going live.

For anything related to your contract, write to info@zurcosmetics.com. The seller's details (legal name, address, VAT number) will be published here before the shop opens.

We sell the skincare kit described on the site, made up of eight formulas in ten packs (the serum comes in three vials). Images and text are illustrative.

Prices are shown in euro and include VAT. Any shipping cost is shown before you confirm payment, never after. The price that applies is the one shown at the time of your order, even if we change it afterwards.

The contract is concluded when Stripe confirms payment, not when you add the product to your cart. Until then, the order isn't binding on either side.

Pre-sale. While the kit is in pre-sale it cannot be bought: signing up is free and carries no obligation to buy. Everyone who confirms their sign-up receives at launch, by email, a personal code for 10% off the price of the kit. The code can be used for one order only, within the deadline stated in the email, cannot be combined with other codes, cannot be exchanged for cash and cannot be transferred.

The delivery times shown on the site are estimates, not promises: they depend on the courier and the destination. See the Shipping page for details, correct to the best of our knowledge.

For complaints, write to info@zurcosmetics.com; we reply within thirty days. This contract is governed by Italian law; for disputes, the competent court is that of the consumer's place of residence or domicile.